On 22 August 2025, my laptop battery finally gave out and the device completely shut down. A few days later, on 25 August, I brought it to a shop for a replacement. The technician told me the new battery would take about two weeks to arrive once ordered.
By 1 September 2025, I received a WhatsApp message asking for my laptop password so they could test the system after installing the new battery. Just 12 minutes later, another message came through: “Your laptop is ready for collection.”
The next day, 2 September 2025, I went to collect it. Right there at the shop, I tested my laptop on the spot to make sure everything was in order. This was important because one shop had previously suggested I format my laptop and even buy a new SSD. Something unnecessary, as proven true.
I was so relieved. And even happier to find out I managed to get the replacement at half the price compared to other shops, with the same warranty duration. A smooth and satisfying experience overall!
Lesson learned: be cautious when sending your laptop for repair, and always double-check before agreeing to extra services.
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